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Autonoma

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Terms of service

Last updated 30 September 2026.

These terms apply when you use Autonoma. By creating an account you agree to them. Please read them with our privacy policy, which says how we handle personal data.

1. Who we are

Autonoma is a product of NXTLEVEL Tech, company number 1042.606.082, Belgium. Our full company details are on nxtlevel-tech.com. You can reach us at info@nxtlevel-tech.com.

2. What Autonoma does

Autonoma runs AI agents that plan and do work for your company: research, documents, drafts of posts and emails, and changes to a website we host for you. You decide how much happens by itself: in Review mode you start each task; in Auto mode tasks start on their own, within the limits of your plan.

3. Your account

  • Give correct details, confirm your email address and keep your password to yourself.
  • You are responsible for what happens in your account, including the work of team members you invite.
  • You must be old enough to enter a contract where you live, and use Autonoma for your business or your own projects.

4. Plans, credits and payment

  • Work is paid for in credits. What an action costs is shown before it starts. A paid plan includes credits each month, and you can buy more.
  • Payments are handled by Stripe. Prices are in US dollars; taxes are added where they apply.
  • A task that delivers nothing, or whose result Autonoma's own review does not accept, gives its credits back.
  • Credits have no cash value. We do not refund money for credits you have used, or for a plan period that has started, except where the law says otherwise.
  • You can cancel a plan at any time; it stays active until the end of the period you paid for.

5. What the agents produce

  • AI makes mistakes. Autonoma checks its own work before it counts, but it can still be wrong, out of date or incomplete. Check anything important before you rely on it.
  • Posts and emails go out only when you send them. Changes to your hosted website are published once they pass their checks, and earlier versions can be restored.
  • You are responsible for what is published under your name, on your website, your domain and your accounts.

6. Your content

What you put into Autonoma, and what it produces for you, is yours. You allow us to store and process it only as needed to run the service for you. You confirm that you have the right to use what you upload, such as texts, images and data.

7. Fair use

Do not use Autonoma to:

  • break the law, or deceive, harass or harm anyone;
  • send spam, or publish content that infringes someone else's rights;
  • pretend to be another person or company;
  • reach another customer's data, overload the service or get around its limits.

We may pause or close an account that does, and stop any work in progress.

8. Services you connect

When you connect an outside service, such as a payment provider, a social network or a mailbox, its own terms apply as well, and Autonoma acts only within the permissions you give it there. You can disconnect it at any time.

9. Availability and changes

We work to keep Autonoma running and your website online, but we cannot promise that it is never interrupted. We improve the service all the time, which can mean that features change.

10. Ending

You can delete a company, or your account and all its data, at any time under Settings. When a company is deleted, its website stops being served. We may end your account if you seriously or repeatedly break these terms; where we can, we tell you first and give you the chance to take your content with you.

11. Liability

Autonoma is provided as it is, as far as the law allows. We are not liable for indirect loss, such as lost profit or lost data, and our total liability is limited to what you paid us in the twelve months before the claim. Nothing in these terms limits liability that the law does not allow us to limit, or your rights as a consumer.

12. Law and disputes

These terms are governed by Belgian law, and disputes go to the courts of Belgium. If you are a consumer, you keep the protection of the law of the country you live in. Please contact us first: most things are solved faster that way.

13. Changes to these terms

If we change these terms, we tell you by email or in Autonoma before the change applies. If you keep using Autonoma after that, the new terms apply; if you do not agree, you can close your account.